Refund policy

At Sage in the Sky, I believe in fairness, clarity, and kindness in all things — including how I handle returns and refunds. Please read the following carefully so we’re both on the same page.

Returns for Physical Goods

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • Your item must be in the same condition that you received it — unworn or unused, and in its original packaging.

  • Return postage costs are the responsibility of the customer.

To start a return, email info@sageinthesky.com. If your return is accepted, I’ll send you the return shipping information.

Damages and Issues

Please inspect your order as soon as it arrives and contact me straight away if:

  • The item is defective or damaged.

  • You’ve received the wrong item.

I’ll do my best to make it right.

Please check product descriptions and ingredients carefully. Sage in the Sky cannot be held responsible for any personal allergic reactions or sensitivities.

Non-returnable Items

Certain types of items cannot be returned:

  • Personal care goods such as bath salts, essential oils, roll-ons, soaps, and similar items for hygiene reasons (unless faulty or damaged).

  • Perishable goods (e.g., teas or other food items).

  • Custom products (special orders or personalised items).

  • Hazardous materials, flammable liquids, or gases.

  • Sale items or gift cards.

Digital Products & Services

Due to the nature of digital products (such as downloadable meditations, PDFs, or digital tarot readings), these items are non-refundable.

Refunds are also not offered for completed tarot readings, workshops, or other services, as these are time-based and tailored to you. If you have any concerns about your experience, please reach out — I’m happy to talk it through.

Refunds

Once I’ve received and inspected your return, I’ll notify you of the outcome. If approved:

  • You’ll be refunded on your original payment method within 10 business days.

  • Please allow extra time for your bank or credit card company to process the refund.

A Note on Fairness

I aim to handle all returns and concerns with fairness and care. If you feel something hasn’t been resolved or want to discuss your situation, please don’t hesitate to contact me.

Legal Note

Products and services offered by Sage in the Sky are for self-reflection, personal growth, and spiritual support. They are not a substitute for medical, legal, or financial advice.